Each month approximately 200 callers—many with nowhere else to turn—receive vital information and referral to screened and approved human service organizations.  A call log also provides valuable information that allows the United Way and others to assess greatest community needs and target resources.

Collier 2-1-1, a United Way administered federally designated phone number, works like 9-1-1, but is for non-emergency calls.  It utilizes state-of-the-art technology and expertise to connect callers telephonically to services in Collier County.  Individuals, families, and businesses receive comprehensive telephone crisis counseling and information and referral services 24-hours a day, 365-days a year in multiple languages to serve our diverse community.  In some areas of Collier County 2-1-1 direct dial in unavailable.  However, the seven digit number 263-4211 connects callers in all areas.

Community awareness of 2-1-1 is crucial for its success and effectiveness.  Please help by spreading the word to those in need, those with a friend or relative in need, and those who offer assistance to others in need.  You can also help by adding a Collier 2-1-1 link to your website, embedding it in your newsletter, and displaying 2-1-1 fliers in your place of business.  Visit the 2-1-1 website www.collier211.org to register your organization and to download fliers.  For additional materials or to arrange for a 2-1-1 informational presentation, phone the United Way of Collier County at (239) 261-7112.

With your help, Collier 2-1-1 will only improve with time!